You're using Windows 7 and are having difficulties with something not working properly whenever you use it. Or a window popping up that you;re not sure about.
Wouldn't it be great if, rather than try to describe it to someone who is trying to help over the phone, or by email, you could show them what happens?
That's what the Problem Steps Recorder does.
Click 'Start', then in the little box at the bottom type 'PSR' and press 'Enter'.
A small window will open, which is the recorder. Click 'Start Record', and Windows will keep a record of everything you open, close, click or type until you tell it to stop. When you click 'Stop Record' it will prompt you to save a file; do this, and then you can email it to someone who may be able to help you.
Give it a try.
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